Email Support
Real humans, real help. No ticket portals, no chatbots, no runaround.
Direct Email Support
Need help? Send an email to hello@serverscout.ie. Write a normal email, describe your issue, and get a response from a real person on the team. No ticket portals, no chatbots, no automated runaround.
- Email hello@serverscout.ie directly
- Write a normal email — no forms to fill
- Responses from real people, not bots
- No ticket portal to navigate
Fast Response Times
Paid accounts get same-day responses during business hours. Trial users get best-effort support. Either way, you're talking to someone who actually understands server monitoring.
- Same-day responses for paid accounts
- Best-effort support for trial users
- Responses from people who know monitoring
- No tiered support — everyone gets the real team
Documentation and Blog
Prefer to self-serve? Our technical blog covers real sysadmin topics — from debugging disk performance to understanding Linux memory accounting. Plus getting-started guides to help you hit the ground running.
- Technical blog with real sysadmin content
- Getting-started guides for new users
- In-depth articles on server monitoring
- Practical, no-fluff documentation
Feature Requests Welcome
Got an idea for Server Scout? Tell us. We actively welcome feature suggestions via email. Many of our best features started as customer requests. Transparent development, community-driven roadmap.
- Suggest features via email
- Community-driven product roadmap
- Transparent development process
- Your feedback shapes the product