Navigating the Notification Centre

The Server Scout notification centre serves as your central hub for monitoring alert activity directly within the dashboard. It provides a quick and efficient way to review recent alerts, track their status, and stay informed about your server health without leaving the interface.

Accessing the Notification Centre

To access your notifications, simply click the bell icon in the navigation bar at the top of the dashboard. You'll notice a red badge displaying the count of unread notifications, making it easy to see at a glance when new alerts require your attention.

Understanding the Notification List

When you open the notification centre, you'll see a chronological list of recent alerts with the following information:

  • Timestamp: When the alert was triggered
  • Server name: Which server generated the alert
  • Metric: The specific monitoring metric that triggered the alert
  • Severity colour coding: Visual indicators for alert priority levels
  • Brief message: A concise description of the issue

This layout allows you to quickly assess the most critical information without needing to dig deeper into individual alert details.

Read and Unread Status

Notifications follow a simple read/unread system:

  • New notifications arrive marked as unread and contribute to the badge count
  • Viewing a notification automatically marks it as read
  • Read notifications remain visible in your history but no longer affect the unread count

This system ensures you never miss important alerts whilst keeping track of what you've already reviewed.

Filtering Your Notifications

The notification centre includes powerful filtering options to help you locate specific alerts:

  1. Filter by severity level: Focus on critical alerts or review lower-priority notifications
  2. Filter by server: View notifications for specific servers in your infrastructure
  3. Filter by time period: Narrow down results to recent alerts or specific timeframes

These filters are particularly useful when managing multiple servers or investigating issues that occurred during specific periods.

Clearing Notifications

To maintain a clean notification centre:

  1. Individual notifications are automatically marked as read when viewed
  2. Use the "Mark all as read" option to clear the entire unread count at once
  3. This action removes the red badge from the bell icon whilst preserving notification history

Real-Time Updates

The notification centre operates with real-time functionality:

  • New notifications appear automatically without requiring page refreshes
  • The notification count updates instantly when new alerts arrive
  • This ensures you're always working with the most current information about your server status

You can leave the notification centre open and trust that it will stay current with your latest alert activity.

Notification History and Retention

The notification centre maintains a comprehensive history of your recent alerts:

  • Recent notifications are displayed immediately in the main view
  • Older entries are accessible through pagination controls
  • 30-day retention: Notifications are automatically pruned after 30 days to maintain optimal performance

This retention period provides sufficient time to review and act upon alerts whilst keeping the interface responsive.

Relationship to Notification Channels

It's important to understand that the notification centre specifically handles dashboard notifications. These are separate from your configured notification channels:

  • Email notifications are delivered to your specified email addresses
  • Webhook notifications are sent to your configured endpoints
  • Dashboard notifications appear in the notification centre

This separation allows you to maintain different notification strategies—perhaps using email for critical alerts whilst checking the notification centre for comprehensive activity reviews.

Quick Alert Activity Review

The notification centre represents the fastest way to check your recent alert activity. Rather than checking email or external systems, you can quickly assess your infrastructure's health status directly within the Server Scout dashboard. This centralised approach streamlines your monitoring workflow and ensures you maintain visibility over your server environment.

Frequently Asked Questions

How do I access the ServerScout notification centre

Click the bell icon in the navigation bar at the top of the dashboard to access your notifications. A red badge will display the count of unread notifications, making it easy to see when new alerts require attention.

Why aren't my notifications showing up in the centre

The notification centre only displays dashboard notifications, which are separate from email and webhook notifications. If you're expecting alerts, check your notification channels configuration and ensure your monitoring metrics are properly set up.

How does the read and unread notification system work

New notifications arrive marked as unread and contribute to the badge count. Viewing a notification automatically marks it as read. Read notifications remain visible in your history but no longer affect the unread count, ensuring you never miss important alerts.

What filtering options are available in the notification centre

You can filter notifications by severity level to focus on critical alerts, filter by specific servers in your infrastructure, or filter by time period to narrow down results to recent alerts or specific timeframes.

How long are notifications kept in the centre

Notifications are retained for 30 days and then automatically pruned to maintain optimal performance. Recent notifications display immediately in the main view, while older entries are accessible through pagination controls.

Do notifications update in real-time without refreshing the page

Yes, the notification centre operates with real-time functionality. New notifications appear automatically without requiring page refreshes, and the notification count updates instantly when new alerts arrive, ensuring you always have current information.

How do I clear all unread notifications at once

Use the 'Mark all as read' option to clear the entire unread count at once. This action removes the red badge from the bell icon while preserving your notification history for future reference.

What information does each notification display in the list

Each notification shows the timestamp when the alert was triggered, server name that generated the alert, specific monitoring metric, severity colour coding for priority levels, and a brief message describing the issue.

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