Upgrading or Downgrading Your Plan

How Server Scout's Flexible Pricing Works

Server Scout uses a refreshingly simple pricing model designed to grow with your infrastructure needs. There's just one plan that includes all features, with pricing based purely on the number of servers you're monitoring. This means no complex tier upgrades, no feature restrictions, and no surprises in your billing.

Understanding the Pricing Structure

Your Server Scout subscription starts at EUR 5 per month for up to 5 servers, with each additional server costing EUR 1 per month. Whether you're monitoring 1 server or 50, you'll have access to the complete feature set, including:

• All monitoring capabilities across the 5-tier data collection system
• Full dashboard functionality with multi-user access
• Device monitoring for switches, IPMI, and UPS systems
• Auto-detected plugins for hosting control panels
• Complete support access including AI-first assistance

The first 3 months are completely free, giving you plenty of time to evaluate the platform without any financial commitment.

Adding More Servers to Your Plan

Scaling up your monitoring is straightforward. When you need to monitor additional servers:

1. Log into your dashboard at app.serverscout.ie
2. Navigate to the server management section and click "Add Server"
3. Install the agent on your new server using the provided installation command
4. Your billing adjusts automatically based on your active server count

There's no need to manually upgrade your plan or contact support. The system automatically detects your new servers and adjusts your billing for the next cycle.

Reducing Your Server Count

If you need to monitor fewer servers, the process is equally simple:

1. Access your dashboard and go to the server list
2. Select the servers you no longer need to monitor
3. Delete the servers from your account
4. Your next bill reflects the reduced server count automatically

Remember to remove the Server Scout agent from servers you're no longer monitoring to keep your systems tidy.

When Changes Take Effect

Server count changes are reflected in your next billing cycle. This means:

• Servers added during your current billing period will appear on next month's invoice
• Servers removed will reduce your next bill accordingly
• The system tracks the exact timing of additions and removals for accurate billing

Prorated Billing Adjustments

Server Scout calculates adjustments based on the actual number of active servers during each billing period. If you add servers mid-month, you'll only pay for the portion of the month they were active. Similarly, removing servers partway through a billing cycle reduces your charges proportionally.

This approach ensures you're only paying for what you actually use, making it cost-effective to scale your monitoring up or down as needed.

No Feature Restrictions

One of the key advantages of Server Scout's pricing model is that every customer gets access to all features, regardless of how many servers you're monitoring. Whether you're running a single server or managing a large fleet, you'll have:

• The same comprehensive monitoring capabilities
• Identical dashboard functionality
• Full support access
• All security features including 2FA
• Complete API access

Enterprise and Volume Pricing

For organisations monitoring 50+ servers, Server Scout offers enterprise arrangements with volume pricing discounts. These custom plans can include:

• Reduced per-server pricing for large fleets
• Dedicated support arrangements
• Custom billing terms
• Enhanced SLA options

If you're planning to monitor a large number of servers, contact our support team to discuss volume pricing options that could provide significant cost savings.

Making Changes

The beauty of Server Scout's pricing model is its simplicity. You don't need to worry about plan upgrades, downgrades, or feature limitations. Simply add or remove servers as needed through the dashboard, and your billing adjusts automatically.

If you have questions about billing or need assistance with your account, our AI support bot is available 24/7 through the dashboard, with human support available during business hours Monday to Friday.