VAT, Tax, and EU Billing Information

How Server Scout Handles VAT and Tax

As an Irish company, Server Scout follows EU VAT regulations for all billing. This article explains how VAT applies to your Server Scout subscription based on your location and business status.

Pricing and VAT Display

All prices shown on the Server Scout website and dashboard are exclusive of VAT unless explicitly stated otherwise. VAT will be added at checkout where applicable, based on your billing location and business status.

VAT for EU Customers

Irish Customers

If you're based in Ireland, Irish VAT applies at the standard rate (currently 23%) to your Server Scout subscription. This VAT will be automatically added to your invoices.

EU Business Customers Outside Ireland

If you're a VAT-registered business located in an EU country other than Ireland, you may qualify for the VAT reverse charge mechanism. Under this arrangement, no Irish VAT is charged on your invoice, and you handle the VAT obligation in your own country according to your local tax rules.

To apply the reverse charge:

1. Contact our support team with your valid EU VAT registration number
2. Our team will verify your VAT ID and update your billing details
3. Future invoices will show VAT handled under reverse charge

EU Individual Customers Outside Ireland

If you're an individual customer (not a business) located in an EU country other than Ireland, your local country's VAT rate will typically apply to your subscription.

Non-EU Customers

If you're located outside the European Union, VAT may not apply to your Server Scout subscription. However, you may still be subject to local taxes, duties, or charges in your jurisdiction.

Important: Tax obligations vary significantly by country. We recommend consulting with your local tax adviser to understand your specific obligations.

Providing Your VAT Information

To ensure correct VAT handling on your account:

1. Submit your VAT ID: Contact our support team through the dashboard or email with your VAT registration number
2. Include full details: Provide your complete business name as registered for VAT, your VAT number, and billing address
3. Verification process: Our team will verify your VAT status with the relevant tax authorities
4. Account update: Once verified, we'll update your billing details and the correct VAT treatment will apply to future invoices

Changes to VAT status typically take effect from your next billing cycle.

Tax-Exempt Organisations

If your organisation qualifies for tax exemption (such as certain educational institutions, charities, or government bodies), contact our support team with:

• Documentation proving your tax-exempt status
• Details of which taxes the exemption covers
• The jurisdiction where the exemption applies

Our team will review your documentation and update your account accordingly if the exemption applies to your Server Scout subscription.

Invoices and VAT Documentation

All Server Scout invoices include comprehensive VAT information where applicable:

• VAT registration numbers (both yours and ours)
• VAT rates applied
• VAT amounts charged
• Clear indication of reverse charge arrangements where applicable
• All details required for your accounting and VAT return purposes

You can download invoices directly from your dashboard at app.serverscout.ie, and they're also emailed to your billing contact when generated.

Important Tax Advice

Server Scout provides billing documentation but not tax advice. Tax obligations, VAT rules, and exemptions vary considerably between jurisdictions and can change over time.

We strongly recommend:

• Consulting with your accountant or tax adviser about your specific tax obligations
• Keeping proper records of all Server Scout invoices for your tax returns
• Notifying us promptly of any changes to your VAT status or tax-exempt status

Getting Help with Billing Questions

If you have questions about VAT on your Server Scout account, need to update your VAT information, or require additional billing documentation, contact our support team through your dashboard. Include your account details and specific requirements, and our team will assist you promptly.

For complex tax questions, we recommend consulting with a qualified tax professional in your jurisdiction.